Mid-Market ERP Solutions
The need for an ERP system can be viewed with respect
to the organization objectives, key drivers and finally
the choice of solution. Titan Technologies have the
accumulated years of industry experience in applying
the process of ERP implementation for the Mid-Market
organizations. We provide a ground floor approach in
building the foundation to a successful ERP solution
implementation from assessment of the Organizations
Objectives, Key Decision Drivers, Identifying Solution
ERP: Is it a universal remedy for business improvement?
A successful ERP implementation has
to follow series of Iterative analysis as follows
Analysis of Organizations Objectives:
The objectives of embarking on an ERP implementation
Align business objectives with technology solutions.
Evolve in the organizational value chain by
enhancing customer confidence and stakeholder
Achieve better organizations resource and asset
What are the Key Decision Drivers?
Introduce efficiency and improvement of its
Achieve transparency and availability of data
Obtain right Information at right time for effective
Improve utilization of human capital and assets
Improve financial management
Cater to requirements of legislations in financial
Streamline the supply chain processes
Improve Customer Relationship Management
Achieve efficiency in organizational reporting
Ensure data security and data scalability
Adopt systems that address changing technologies
Identifying a Solution:
Introduce process enablers and best practices
by adopting standard packaged solutions which
have already been implemented across organizations
What are the Challenges of an ERP
Implementation in the Mid Market?
The path treaded by an organization from identifying
the need for an ERP till the implementation is a long
one. This involves identification of business needs,
budgeting for the procurement of product and services,
evaluation of various products to suite its business
needs, staring the implementation journey and finally
adopting the ERP as an organization wide solution.
The challenges that an organization
goes through in the ERP journey are primarily:
The key considerations evaluation
and selection of an ERP are:
Choice of solution:
This is a critical decision that an organization
needs to take. However it is imperative to consider
the size of the business operations, the projected
scaling in the years to come, geographical spread,
nature of business and investment figures as
key factors in determining the choice of solution
to be adopted.
are designed to grow with the company. Unlike
some stand-alone applications, they do not succumb
to volume and change pressures, leaving you
to start over from scratch.
Managing a glut of vendors for customer service
is not easy. An integrated suite gives you one
solution supplier to work with.
to the functionality required to run the business
over time—at an affordable price point. It may
not be the cheapest choice at first—but it will
usually be the most economical in the long run
as your business needs grow and change.
Reliable service and support—The
ability to access affordable service and support
is critical. It is easier to support an integrated
ERP environment than a mixture of different
Implementation Process: This
is major and time consuming activity which involves
analysis of the organizations processes, recommendation
of good practices, mapping the processes to the package,
data management, implementation and support. The choice
of the implementer is a critical factor as the experience
of implementation using standard approach and methodology
for implementation, Project Management, Change Management
are factors of success. Also important are the implementers
knowledge of the client’s business processes, local
The key considerations for implementation
Knowledge of application:
ERP’s are designed on state of the art architecture
using best practice business functions, hence
knowledge of the application is essential for
Experience in implementation:
ERP implementation involves adoption of standard
approaches, ability to resolve situations and
issues and transfer of knowledge. This relate
to the experience of the implementer is a key
The ability to provide post implementation support
is critical as a lot of issues arise once an
organization starts using the application. The
implementer necessarily needs to provide the
support services after the implementation.
Internal Change Management:
An ERP implementation entails changes in processes
and reporting structure. Addressing this paradigm
shift is a process that the organization has
to go through. This will help in achieving the
acceptability of the users to the new systems.
There are three drivers
of change management:
are the key players in any ERP implementation.
The people of the organization will
be in the capacity of process owners,
application users and administrators
of the application. The challenge of
an ERP implementation is to achieve
the acceptability of the system to the
people and for them to perceive the
benefits to the organization and to
their way of working.
of the returns on investment is adopting
business best practices by virtue of
an ERP. These processes impact the efficiency
levels to be attained by the organization.
Implementation of ERP automatically
entails adopting technology that will
address scalability, death of distance
and upgradeability to newer technologies.
of the Organization: ERP has to be
viewed as a process enabler rather than a package
to be installed and run. The implementation
process is a journey towards achieving organizational
efficiency. This demands a strong commitment
of the organization’s stakeholders throughout
the entire process.
A few things to ponder when planning
Which processes are most important now and why?
Does this system meet our needs or go beyond
Who will be the change champion(s)?
Who are the stakeholders?
What is the business culture at our company
and what are its strengths?
What subcultures do we have and what are their
How can we apply those strengths to business
What cultural attributes are weak or will interfere
with the change?
What will be the toughest changes, and how will
we address them?
Who will be responsible for change management?
We are partnered with the following
major ERP vendors:
SAP – SAP Business One, SAP Enterprise One
Microsoft Dynamics- Great Plains, CRM, Axapta
QAD- MFG Pro
Infor- Infor10 ERP Enterprise , Lawson
For more information please feel free to submit your